Yesterday, my wife Nancy did something which makes a world of sense, but as a society we don’t do often enough.
She Made Sure Excellent Service Was Recognized.
While enjoying a holiday meal w/extended family, we were impressed by our waitress who greatly enhanced our dining experience. In addition to a solid tip, Nancy did one better by informing the restaurant owner this woman had earned our utmost respect.
Ideally, the waitress and the restaurant will now earn more and other patrons will enjoy a dining experience similar to our own.
While we are often frustrated by bad service (and usually let higher ups know about it), let's make sure we praise superior customer interactions, as well.
Let's Pay It Forward.
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